AVP-P2P Supplier Enablement(L10)

Job ID: E2401691

Job Description:

Role Title: AVP-P2P Supplier Enablement

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

 • We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organisational overview:

This role is part of Source to Pay (S2P) organization and provides centralized customer support for Sourcing, Supplier Risk Management, Contracts Management, Procurement, Vendor Management, Accounts Payable & ongoing support across all Synchrony functions enabling delivery of products and services needed to be successful in SYF’s daily operations.

Role Summary/Purpose:

Maintain and support the S2P supplier enablement process to align the strategic direction and the supplier experience as Synchrony transitions to their new S2P software solution and supplier portal.  This role will be required to manage and perform supplier enablement activities to enhance supplier experience, while increasing productivity and ensuring that all processes remain compliant.

Key Responsibilities

• Work directly with suppliers globally to assist in the enablement of their Coupa Supplier Portal (CSP) accounts

• Partner with S2P teams to set and execute strategic goals to ensure best in class supplier onboarding activities

• Strategize ongoing supplier support opportunities

• Develop analytics, metrics and reporting that align to the supplier enablement strategy

• Work cross-functionally with S2P team to enhance and streamline processes

• Review and maintain the supplier catalog items; responsible for onboarding and offboarding catalogs

• Monitor, review and enforce Procurement and Sourcing controls and compliance

• Coordinate Strategic Initiatives or M&A integration across Procure-to-Pay

• Maintain and enforce the Preferred Supplier program

• Manage and maintain Item Master Database changes for Procurement and Accounting

• Provide Tier-2 Customer Care service levels

• Coordinate and work with other teams to ensure suppliers are connected with Coupa.

• Work closely with Accounts payables team to maintain consistency of suppliers invoice submission through Coupa.

Required Skills/Knowledge:

• Bachelors/Masters degree in Finance or related field with minimum 4+years of experience or in lieu of a degree 6+years of related experience

• Minimum 5 years of Coupa Procurement or Sourcing experience

• Minimum 3 + years of experience in Coupa Supplier enablement

• Excellent interpersonal and communication skills

Desired Characteristics:

• Experience and proficiency with Coupa software or similar software solution

• Advanced analytical and negotiation skills

• Effective project management skills with ability to manage multiple stakeholders

Eligibility Criteria :

Bachelors/Masters degree in Finance or related field with minimum 4+years of experience or in lieu of a degree 6+years of related experience

Work Timings: 06:00 AM to 03:00 PM (EST) (Need to be Flexible )

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L08+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible

• L08+ Employees can apply

​Grade/Level: 10

Job Family Group:

Sourcing