AVP, Risk Analytics (L10)

Role Title: L10 – Risk Analytics 

 Company Overview: 

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. 

• We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022. 

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. 

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. 

Organizational Overview : 

Synchrony's Risk Team is a dynamic and innovative team dedicated to provide oversight as 2nd Line of Defense.  

Risk Team oversees and manages the Risk Program in order to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related Overall Risk / Risk Testing policies, standards, procedures as well as regulations. This role is aligned to Enterprise Risk- Risk Testing analytics & requires high level of expertise with data & analytics – minimal technical supervision to effectively contribute to projects. 

Role Summary/Purpose: 

The selected candidate will be a L10-AVP on the Risk Analytics Team in India, that rolls up into Synchrony Financial India. The candidate will be responsible for using analytics and innovation to develop data driven solutions that yield efficiencies and enhanced effectiveness across the organization. This role will also be responsible for becoming a functional expert, while collaborating with Synchrony Process Owners including VP and SVP levels. The candidate is also responsible for building partnerships with various US stakeholders. 

Key Responsibilities:

• Develop, lead, collaborate, manage, communicate, and influence data driven solutions and results primarily with the Risk Testing Team, but may support the other analytics pillars that include Compliance, Operational Risk and First Line Process Oversight. 

• Identify how to measure control design and effectiveness, and review CTC’s; interpret its meaning and its analytics scope by leveraging internal Data warehouses 

• Ability to work independently and able to perform technical code validations periodically 

• Collaborate and engage with all levels of management including Senior Leaders across all sites to drive analytics-based process improvements, insights, thought leadership and actions. 

• Become a data SME and an Analytics Athlete that includes end–to–end functional learning, leveraging most data warehouses and applying the necessary tools for each solution that includes visualization, machine learning, speech analytics and data mining. 

• Innovate data driven solutions independently with enterprise-wide customers across both the first and second lines of defense by leveraging the latest analytical tools and technologies. 

• Problem solving through analytics to bring value–add efficiencies to our customers that include solutions involving automation, visualization, analytical insight, and machine learning. 

• Effectively engage with customers to de-risk Synchrony through analytical oversight and review of end-to-end processes utilizing data and effective challenge to ensure key objectives and risks are accurately connected in a meaningful manner. 

• Engage in storytelling with the data output that will create a comprehensive view on what the data means including identified actions. 

• Interact and present key data driven updates and initiatives to the stakeholders and regulators. 

• Participate in the Risk Engagement Strategy process that will develop and drive improvements across the Risk Team 

• Drive projects with minimum guidance 

Required Skills/Knowledge

• Bachelor’s degree with minimum of 4+ years of experience in financial Risk services or banking/Credit card industry or in lieu of Degree, 6+ years of experience in financial Risk services or banking/Credit card industry. 

• 4 years of Hands on working knowledge of SAS, SQL , Tableau  

• Ability to interact with all levels of Leadership and collaborative across teams and functions 

• Strong written/oral communication skills. 

• Proven ability to deliver Analytical solutions for Business problems 

​Desired Skills/Knowledge:

• Ability to validate first line control framework as part of the Risk testing. 

• Knowledge of Credit Card/Consumer Finance products and Risk analytics experience 

• Ability to work on simultaneous multiple projects, organize work flow, and prioritize work assignments while being in different time zones. 

• Experience in people and project management, including demonstrated ability to develop actionable plan to meet high level objectives, strong execution, and timeline sensitive deliverables. 

• Experience of working in a matrix organization with multiple stakeholders. 

• Sharp focus on accuracy with extreme attention to detail.

Eligibility Criteria: Bachelor’s degree with minimum of 4+ years of experience in financial Risk services or banking/Credit card industry or in lieu of Degree, 6+ years of experience in financial Risk services or banking/Credit card industry.

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.”

For Internal Applicants:  

• Understand the criteria or mandatory skills required for the role, before applying. 

• Inform your Manager or HRM before applying for any role on Workday. 

• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) 

• Must not be on any corrective action plan (First Formal/Final Formal, PIP) 

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. 

• Level 8+ employees can apply 

Level/Grade: 10