The Customer Care team that plays together, stays together.

We believe that having fun at work means you’ll do your best work. That’s why we’ve created a call center culture that supports your professional ambitions and your personal ones, too.

If you’re ready to become a leader, we have the career development and tools to help you do it. If you’re looking to earn money and your degree, you’ll appreciate our generous tuition reimbursement policy. And if you want colleagues you can call friends, you’ll find us here, too.

Check your status

If you’ve applied for a call center role in the US; get updates on your application, access our online assessment and submit new contact information.

Synchrony Financial Customer Care team careers

We need call center professionals to build relationships with clients, customers and colleagues in collections, fraud, deposits and other areas. In some locations, we’re also seeking bilingual customer service representatives.

Our Customer Care jobs range from customer service representatives to fraud representatives to manager positions and more. Jobs are available at Synchrony Financial call centers in Phoenix, Arizona; Orlando, Florida; Merriam, (Kansas City) Kansas; Canton, Ohio; Kettering, (Dayton) Ohio; Rapid City, South Dakota. We also have work-from-home positions available in some locations.

But no matter where you work or what you’re working forward to, you’ll discover that our call center jobs are anything but boring. Every day is different. Every customer is unique. And every ambition is special—including yours.

Employee Stories

We specialize in fulfillment.

A corner office. Her daughter’s graduation. Sunset on the Riviera.
Every employee is unique. Every ambition is special.
And every reason for joining our team is individual.

I'm working forward to…

"Speaking Chinese in China."

Read Amber's full story
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