Job ID: 2501147

Job Description:

Role Title: AVP, Analytics – Belk (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary/Purpose:

AVP, Analytics – Belk (People Manager)  role is a part of India Analytics Hub (IAH).  Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.

The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap. The position is remote, where you have the option to work from home.

Essential Responsibilities:

• Effective project & team management with pro-active communication to stakeholders.

•  Act as business consultant, offer analytical and strategic thinking, understand business needs and requirements, be able to translate needs and requirements into data, KPIs, dashboards and insights to measure business performance, and make recommendation to senior leadership team

• Represent the team in multiple forums with strategic projects and build brand for the team both locally & across locations

• Proactively discover, lead, and solve business problems through basic to advanced analytics/data science tools and techniques, as applicable

• Influence decision making through data backed analyses and actionable insights

• Responsible and committed to the last mile execution of projects.

• Lead the Projects by making sure Adherence to timely delivery, accuracy and documentation in line with Audit Procedures

•  Lead strategic initiatives and analytic solutions building from planning to execution

•  Build strong relationships with US and IAH teams to communicate the value proposition of the team to drive engagements and business impact

•  Foster a culture of innovation & learning within people with high emphasis on sustainable practices

•  Deliver on people management responsibilities including team planning, hiring, performance evaluation and career guidance

Qualifications/Requirements:

• BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 4+ years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 6+ years of experience required.

• 6+ years of hands-on Experience in SQL /SAS Tools with ability to leverage advanced algorithms and be efficient in handling complex/large data

• 4+ years of experience in project management with ability to define & refine best-in-class delivery model for teams, devise alternative approaches in an agile manner

• 1+ years of experience in managing teams with ability to motivate team, drive change, create a culture of learning, innovation and recognition

• Ability to solve complex technical and people-oriented problems with minimal supervision

Desired Characteristics:

• Superior thought leadership and framework based solutioning abilities

• Experience in storytelling, presenting to senior leaders with strong communication skills

• Innovative mindset that looks to improve current capabilities and discover new ones

Eligibility Criteria: BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 4+ years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 6+ years of experience required.

Work Timings: 2 Pm to 11 Pm IST

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.
 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11

Job Family Group:

Data Analytics