AVP, Principal Software Engineer (L11)

Role Title: AVP, Principal Software Engineer (L11) 

Company Overview:  

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. 

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:  

This role will be part of the Data Architecture & Analytics group in CTO organization. 

• The API Service team specializes in provisioning APIs for real time interactions with Enterprise Data Lake supporting business decision-making by designing and delivering resilient, scalable, secure and low latency solutions using cutting edge tools and cloud technologies. 

• The team leverages advanced solutions to accomplish stability while maintaining performance across multiple platforms that provide actionable insights across various business functions. 

• Through collaboration with cross-functional teams, the API team ensures seamless deployment and optimization of real time solutions in the Cloud Foundry. 

Role Summary/Purpose:  

As a AVP, Principal Software Engineer, you will play a vital role leading the team with design, architecture and implementing solutions for the products that help our clients/partners manage their finances on the go. You would be responsible for the technical success of the project while fostering a collaborative, efficient, and growth-oriented environment within the development team. 

Key Responsibilities:  

• Provide technical guidance and oversight to a team of software developers, ensuring that projects are completed efficiently and effectively. 

• Act as the go-to person for resolving technical challenges. 

• Experience with system design and architecture, including ability to design scalable, high performance, and maintainable systems. 

• Review and approve design decisions and code challenges. 

• Ensure the technical solutions align with business goals and project requirements.

• Conduct code review to maintain code quality, consistency, and best coding standards. 

• Lead by example with hands on coding, when necessary, especially to resolve complex problems. 

• Diagnose and troubleshoot technical issues that arise during the development lifecycle. 

• Database management experience (both SQL and NoSQL), along with an understanding of data structures and algorithms. 

• Understanding of security best practices, ensuring system vulnerabilities are minimized. 

• Provide timely technical solutions to blockers that affect project timelines. 

• Excellent problem-solving skills, with the ability to debug complex issues and guide team members towards incident resolution. 

• Takes ownership of problems and leads the team in resolving crises without succumbing to stress or passing the blame. 

• Stay updated with the latest technologies, tools, and industry trends. 

• Advocate for the adoption of new technologies, processes, or tools that can improve the team’s productivity and product quality. 

• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 

• Ability to adjust their communication or leadership style based on the needs of different individuals or situations. 

• Ability to prioritize and manage multiple responsibilities effectively. 

• Work closely with product owners, product managers, stakeholders, and other teams to align technical goals with business objectives. 

Required Skills/Knowledge:  

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field with minimum 6+ years of experience in Technology, or in lieu of a degree 8+ years of experience in Technology

• Minimum 6+ years of software development experience, with a strong understanding of various programming languages, frameworks, and technologies, and API development in complex large-scale environments.  

• Minimum 2+ years in a leadership role (e.g., team lead, senior developer, or architect), managing or mentoring a team of developers. 

• Advanced degrees (Master’s or Ph.D.) can be a plus but are not always necessary if experience is significant. 

• Experience with full software development life cycle (SDLC) including requirement analysis, design, coding, testing, and development. 

Desired Skills/Knowledge:  

• Experience with AWS cloud services. 

• Certifications in AWS or any other cloud platform. 

• Experience with Agile project management methods and practices. 

• Ability to see beyond day-to-day coding tasks, understanding how individual components fit into larger systems. 

• Demonstrated excellent verbal, written, communication and organizational skills. 

• Understanding the emotions and challenges of team members, leading with compassion and support. 

• Understanding how to delegate tasks effectively and trust team members while providing them autonomy to solve problems. 

• Capable of thinking outside the box to implement new technologies, tools, or methodologies to improve the development process. 

Eligibility Criteria:  

 Work Timings: 3 PM to 12 AM IST 

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) 

For Internal Applicants:  

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11