Credit and Risk

Manager, Enterprise Risk Analytics (L09)

Locations: Hyderabad,TS,IN

Job ID: E2403479

Job Description:

Role Title: Manager, Enterprise Risk Analytics (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

  • We have recently been ranked #2 among India’s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

  • We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview:

Synchrony's Risk Team is a dynamic and innovative team dedicated to provide oversight as 2nd Line of Defence. Risk Team oversees and manages the Risk Program in order to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related Overall Risk / Risk Testing policies, standards, procedures as well as regulations. This role is aligned to Enterprise Risk Analytics team. It requires high level of expertise with data & analytics – minimal technical supervision to effectively contribute to projects.

Role Summary/Purpose: The selected candidate will be a Manager on the Risk Analytics Team in India, that rolls up into Synchrony Financial India. The candidate will be responsible for using analytics and innovation to develop data driven solutions that yield efficiencies and enhanced effectiveness across the organization. This role will also be responsible for becoming a functional expert, while collaborating with Synchrony Process Owners including VP and SVP levels. The candidate is also responsible for building partnerships with various US stakeholders.

Key Responsibilities:

  • Develop, lead, collaborate, manage, communicate, and influence data driven solutions and results primarily with the Compliance, but may support the other analytics pillars that include Risk testing, Enterprise Risk and First Line Process Oversight.

  • Supporting High Risk 2LOD functions and activities that include Compliance (i.e. AML/BSA, MLRA), Enterprise Risk RCSA program (i.e. eGRC updates and validation) and Technology (i.e., targeted reviews on key areas that may include AI, Cyber and Authentication)

  • Support Risk Testing by providing Data driven insights and solutions to Risk testing managers.

  • Collaborate and engage with all levels of management including Senior Leaders across all sites to drive analytics-based process improvements, insights, thought leadership and actions.

  • Provide thought leadership to influence leadership across sites to drive analytics-based process improvements, insights, and actions.

  • Working directly with SVP's and VP's, while leading the engagements and assessments.

  • Develop and deliver assessments reviewed annually by the regulators, while developing new metrics that drive insight and identify emerging risks, especially in the AML/BSA, SAR filing areas.

  • Become a data SME and an Analytics Athlete that includes end to end functional learning, leveraging most data warehouses and applying the necessary tools for each solution that includes visualization, machine learning, speech analytics and data mining.

  • Innovate data driven solutions independently with enterprise-wide customers across both the first and second lines of defense by leveraging the latest analytical tools and technologies.

  • Problem solving through analytics to bring value add efficiencies to our customers that include solutions involving automation, visualization, analytical insight, and machine learning.

  • Effectively engage with customers to de-risk Synchrony through analytical oversight and review of end-to-end processes utilizing data and effective challenge to ensure key objectives and risks are accurately connected in a meaningful manner.

  • Engage in storytelling with the data output that will create a comprehensive view on what the data means including identified actions.

  • Interact and present key data driven updates and key initiatives to the stakeholders and regulators.

  • Participate in the Risk Engagement Strategy process that will develop and drive improvements across the Risk Team.

  • Perform other duties and/or special projects as assigned.

Required Skills/Knowledge:

  • Bachelor’s Degree in any stream with 2 to 4 Years of relevant experience and 4 to 6 years of relevant experience in lieu of a degree

  • Solid working knowledge of SAS, SQL, Power Apps and Tableau

  • Strong written/oral communication skills.

  • Proven ability to deliver Analytical solutions for Business problems

Desired Skills/Knowledge:

  • Credit card analytics experience in Credit card industry

  • Exposure to R, Python and Machine learning tools.

Eligibility Criteria: Bachelor’s Degree in any stream with 2 to 4 Years of relevant experience 4 to 6 years of relevant experience in lieu of a degree

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

  • Understand the criteria or mandatory skills required for the role, before applying

  • Inform your manager and HRM before applying for any role on Workday

  • Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

  • Must not be any corrective action plan (Formal/Final Formal) or PIP

  • L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

  • L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

  • L4+ Employees can apply

Grade/Level: 09

Job Family Group:

Risk Management