Executive Assistant (L06)

Job ID: E2403303

Job Description:

Role Title: Executive Assistant (L06)

 

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

 

Role Summary/Purpose:

The primary responsibility of this role will be to ensure the smooth and efficient senior executive administrative support to the Country Head for Synchrony India as well as the HR head for Synchrony Asia. Responsibilities will be broad, dynamic and changeable in nature ranging from coordinating or leading special projects, arranging conferences through to preparing presentations. This individual will work closely with the two leaders and will have close working knowledge of the office.

 

Essential Responsibilities:

• Support Executive leaders by driving all related administrative tasks with a strong sense of ownership and empowerment and “can do” attitude.

• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior leadership.

• Manage correspondence, presentations, meeting agendas, emails and any external mailings in close partnership with local and global leaders as well as Executive admins.

• Accurately recording minutes of the meeting and tracking related action plans

• Maintain professionalism and strict confidentiality with all materials, conversations as well as and exercise discretion when interfacing with the broader organization.

• Manage, coordinate, and arrange senior leadership travel/stakeholder visits and travel-related activities, including hotel booking transportation, and other company logistics.

• Process monthly corporate card and cash expenses.

• Organize team communications and plan events, both internally and offsite

 

Qualifications/Requirements:

 

• Graduate in any discipline

• Minimum 4+ years’ experience as an executive or administration assistant performing administrative duties and providing support to senior leaders.

• Strong time-management skills and the ability to organize and coordinate multiple projects at once.

• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge

• Excellent communication skills, strong demonstrated writing skills and a meticulous attention to detail

• Experience at an advanced level using Microsoft Word, Excel and PowerPoint applications as well as ability to draft correspondence and create PowerPoint presentations for leadership team

• Excellent administrative and interpersonal skills

• Must be able to meet deadlines in a fast-paced quickly changing environment.

• A proactive approach to problem-solving with strong decision-making skills

• Extremely well organized, with attention to detail, yet able to multi-task in an environment of changing priorities

• Intellectually sharp, able to grasp concepts and think/learn quickly

• Professional approach, good judgment, creative problem-solver

• Possessing the personal drive and commitment to implement innovative solutions.

• Ability to accepting constructive criticism and deal calmly and effectively with high-stress situations, this includes continuing to persevere and remaining calm in challenging or frustrating circumstances. This is important and this EA will represent two of the senior most positions in the region

• A self-starter able to work on own initiative and well in a team environment

 

Work Timing – 3 pm to 12 AM IST

 

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L4 to L6 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L6+ employees are eligible to apply

Grade/Level: 06

Job Family Group:

Other Business Administration