VP, Platform Risk – Health & Wellness

Job ID: E2401679

Job Description:

Role Summary/Purpose:

The VP, Platform Risk – Health & Wellness will be the compliance and operational risk point of contact for the Walgreens portfolio, as well as other key initiatives across Health & Wellness, namely in the areas of Pet and Vet. This role will support the business by participating in the compliance and operational risk assessments, providing training, developing monitoring, and supporting strategic initiatives. 

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Act as the primary compliance and operational risk point of contact for business personnel for the Walgreens portfolio and partnership

• Support strategic initiative work related to the expansion of the Pet Market

• Provide compliance and operational support related to the Vet industry as a growth lever for the Health & Wellness platform

• Lead efforts to implement the Synchrony risk framework into business/products, including documentation and/or development of legal requirements, controls, risk assessment, testing, training and policy and procedure review

• Assist first line business functional teams (ex: Marketing, Credit, etc.) to embed effective tools, reporting, and controls for analyzing and monitoring compliance and operational risks and be a subject matter expert for providing guidance to the first line business functions on effective controls and documentation for consumer compliance and operational risk management.

• Establish effective relationships with all functional areas

• Conduct targeted Risk reviews and continuous monitoring activities

• Support regulatory examinations and other supervisory activities

• Ensure significant risks and issues are promptly escalated to the appropriate level

• Establish effective relationships and collaborate with individuals across the Risk organization that have oversight responsibility to facilitate a consolidated view of risk across all applicable risk pillars (e.g., compliance risk, operational risk, strategic risk, financial risk, credit risk, etc.).

• Support third party POS integration reviews; provider facing marketing reviews

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree, plus 5+ years of work experience in the financial services industry or in lieu of degree, 9+ years of financial services experience

• 3+ years of experience with exposure to consumer compliance and regulatory hot topics within the consumer credit industry

• 3+ years of experience collaborating with cross-functional teams

• 3+ years of successful work in a matrixed environment, leading projects and presenting results to senior leaders

Desired Characteristics:

• Ability to influence and credibility to achieve organizational results by collaborating with cross-functional/cross-platform teams

• Experience working with stakeholders in Veterinarian and Pet markets

• Ability to objectively identify risks, effectively challenge and communicate risks

• Strong written and verbal communication skills

• Ability to build strong relationships with business partners and to be top of mind when questions arise with business partners

• Proven ability to influence management and initiate change

• Ability to be forward-thinking in the identification of future risks and work cross-functionally to mitigate identified risks

Grade/Level: 12

                                                            

The salary range for this position is 110,000.00 – 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Risk Management